Behavioral Health Micro-credential

Program Info

  • Length Of Study:

    10 weeks- must be completed within the 10-week time period

  • Career Level:


  • Online Type:



The demand for healthcare professionals to identify and support the nation’s growing behavioral/mental health challenges is more critical than ever, and healthcare professionals of all kinds are facing new and unique challenges in the primary care and community settings. Anyone working with patients today needs to have a strong background in identifying and responding to people with a range of behavioral issues. The behavioral health course will provide students with the ability to identify the most common behavioral health issues facing communities and focus on prevention and early interventions so that more serious problems are avoided. Students will learn how to activate critical community resources to provide support to those in need and aided by therapeutic communications techniques, students will learn about crisis prevention and intervention, and will gain a broader understanding of the ethnic and racial disparities that lead to behavioral and mental health illness.

Length of Study

10 weeks- must be completed within the 10-week time period


Currently employed in a health care setting with regular interaction with patients.

Learning Outcomes

As a result of successfully completing this course, students will be able to:

  1. Describe the most common mental/behavioral health conditions and how they might appear in different contexts such as during a home visit, in the clinic, etc.
  2. Explain the etiology, signs and symptoms, complications, medications, and treatment modalities for mental health conditions, including addiction, in adults and adolescents.
  3. Identify teaching strategies and information that assist the client in experiencing psychological stressors to meet their needs for health maintenance, promotion, or restoration.
  4. Describe the impact of trauma on themselves, on patients and communities and consequences to behavioral health.
  5. Describe therapeutic communication techniques when managing patients with mental/behavioral health issues.
  6. Describe principles of cultural humility and identify skills and practices to practice cultural humility in work with diverse clients and communities in the behavioral health context.
  7. Explain the impact of racial and ethnic disparities in health diagnoses and treatment of mental/behavioral health conditions.
  8. Identify evidence-based practices that prevent and address mental/behavioral health issues, and the mental/behavioral health needs of those with addictions.
  9. Know how to make a closed loop referral to needed resources.
  10. Identify and assess client/community challenges in accessing mental/behavioral healthcare and articulate possible solutions.

Online Type


Credential Awarded



Upskill knowledge in Mental and Behavioral Health

Career Level


Student Cost

  • In recognition of the impact of the pandemic on our communities, Futuro Health is waiving tuition for all programs and courses at this time.
  • $100 non-refundable registration fee.
  • You have the option to join SEIU-UHW's Healthcare Justice Division to receive added benefits. There is a $20 per month fee if interested, waived for current SEIU-UHW members.

Fast Facts

Job Outlook

A demand for social services is driving growth for occupations where this micro-credential is applied.

Work Environment

Hospitals, private practices or clinics, behavioral health clinics, community-based organizations, Veterans hospitals, prisons.

Career Opportunities

Care Coordinator, Community Health Worker, Patient Advocate, Health Services Coordinator, Community Health Educator


  • Patient screening and scheduling
  • Assisting the care team developing and accessing health interventions
  • Communicating with patients and the care team
  • Consulting with the patient and family members to discuss mental health concerns
  • Refer patient to therapist or counselor
  • Active listening


Minimum Qualifications

  • Must be 18 years of age.
  • Be willing to certify high school diploma/GED.
  • Currently employed in a health care setting with regular interaction with patients.
  • Legally allowed to work in the United States.
  • English fluency.
  • Be computer and internet proficient.
  • Have home access to reliable high-speed internet.
  • Have a working laptop or desktop computer that is less than 7 years old.

Preferred Qualifications

  • Be referred by a member of SEIU-UHW who is in good standing (if you are not already a member of SEIU-UHW)